For OEMs of building technology
Remote support for the equipment you ship.
Most building management systems already run Linux. If yours does, HiveCatcher runs right on it, so support is one line away at every customer site.
The problem
The customer's corporate network will not let you in, so support means phone calls, screenshots and site visits. Every hard-to-reach unit adds cost and slows the fix.
What you get
Your system already runs Linux, so remote support is one line away. Put HiveCatcher on the equipment you ship and you can reach it at every customer site, even when getting on their network is not an option.
- Runs in any Linux environment, including ARM
- Fits the controllers you already build, no extra box
- Reusable install keys at the factory
- Cellular with no customer network needed
- Billing starts only when a unit checks in
Why it works
Four things are true of every HiveCatcher install.
Easy
One line to install. The installer provisions the modem, enrolls the device and connects it. No VPN project, no carrier fight, no hunting for drivers.
No open ports
The connection is outbound from the site, so nothing on the building network is exposed and IT has nothing to open or approve. Built on WireGuard, a modern, widely trusted VPN standard.
Your hardware, your network
Run HiveCatcher in any Linux environment: hardware you own, hardware from a vendor you trust, or the building system itself. One agent, no dependencies, on x86_64, arm64 and arm.
Hands on the equipment
Reach any device on the OT network and open a shell right in your browser, with no client software. Service it like you are standing in the mechanical room.
The payoff
Lower support cost, faster fixes, and a service offering you can bundle or sell.
Get started