For service providers of building technology
Service every customer site from your desk.
HiveCatcher gives your techs a safe way into every customer's building systems, so a ten-minute fix stops costing a truck roll.
The problem
Every customer site has a different network and a different IT gatekeeper. Truck rolls for ten-minute fixes eat the margin on service contracts, and every port request becomes a ticket you have to chase.
What you get
Put HiveCatcher at each site and service every customer from your desk. No port requests, no customer IT tickets.
- One account, many customer sites, kept separate
- Reusable install keys to pre-stage hardware at the shop
- A browser shell for every tech, no client software
- Works over cellular or whatever internet the site has
Why it works
Four things are true of every HiveCatcher install.
Easy
One line to install. The installer provisions the modem, enrolls the device and connects it. No VPN project, no carrier fight, no hunting for drivers.
No open ports
The connection is outbound from the site, so nothing on the building network is exposed and IT has nothing to open or approve. Built on WireGuard, a modern, widely trusted VPN standard.
Your hardware, your network
Run HiveCatcher in any Linux environment: hardware you own, hardware from a vendor you trust, or the building system itself. One agent, no dependencies, on x86_64, arm64 and arm.
Hands on the equipment
Reach any device on the OT network and open a shell right in your browser, with no client software. Service it like you are standing in the mechanical room.
The payoff
Fewer truck rolls, faster response, and remote service you can sell as a premium tier.
Get started